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Get quick answers about deposits, withdrawals, gameplay, and account support.
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Sign up and claim a free BTC Spin in our BTC Slot mini-game. Every spin guarantees a payout, with rewards reaching up to 1 BTC.
No deposit is required. Simply register, go to Free BTC Spins, tap Claim Free Spin, and then Spin. You can repeat this every 30 minutes.
Your free spins also earn you lottery tickets, giving you the chance to win exceptional prizes in our Grand Lottery.
We currently support multiple cryptocurrencies including USDT (Tether), BTC (Bitcoin), ETH (Ethereum), TRX (TRON), XRP (Ripple), SOL (Solana), and more. Check the Wallet section in your dashboard for the latest supported options.
Once your withdrawal request is approved and broadcasted to the blockchain, it usually arrives within minutes.
Delays may occur if the blockchain is congested or if additional verification is required.
BTCgame only deducts the network transaction fee, which varies based on the blockchain used. No additional internal fees are charged by BTCgame.
First, confirm the transaction on the blockchain (e.g., via block explorer).
If the issue persists, contact our support team at [email protected]
Provide your transaction ID and account details for faster resolution.
BTCgame is a crypto-first platform. While users can access core features without KYC, identity verification may be required at any time. This includes, but is not limited to, large transactions, unusual account activity, or compliance with regulatory obligations.
Invite players via your referral link or email invitations.
Earn instant commissions based on their gaming activity.
Commissions are credited in USDT and can be withdrawn anytime.
Commission tiers range from 25% (Starter), all the way up to 75% (VVIP) of your invited players gaming revenue depending on the number of players you invite.
BTCgame originals use a provably fair commit–reveal RNG system. Every result is generated through cryptographic hashing using a server seed, client seed, and nonce combination. Once the round is completed, the server seed is revealed, allowing players to independently verify that outcomes were fair and untampered.
For third-party games, BTCgame works exclusively with trusted and established providers whose games are independently tested and certified for fairness and randomness.
BTCgame is open to many countries, but some regions may restrict online gambling or crypto usage. It’s your responsibility to ensure local laws allow you to participate.